Privacy Policy

PLab Productions ("PLab Productions", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide when using our website or engaging our services.

This Privacy Policy explains what information we collect, why we collect it, and how we use it.

Information We Collect

Depending on how you interact with us, we may collect:

• Name
• Business name
• Email address
• Phone number
• Website address
• Social media profiles
• Marketing goals
• Information submitted through forms or questionnaires
• Information discussed during strategy sessions
• Payment and invoicing information
• Website usage information through cookies and analytics

How We Use Your Information

We collect information so we can:

• Respond to enquiries
• Book strategy sessions
• Deliver video production services
• Create proposals and quotations
• Manage projects
• Send updates about your project
• Improve our website and services
• Send occasional marketing communications, which you may opt out of at any time

We do not sell your personal information.

Marketing Communications

If you enquire with us or become a client, we may occasionally send emails containing marketing tips, service updates, case studies, educational resources or special offers.

You can unsubscribe at any time.

Cookies & Analytics

Our website may use cookies and tracking technologies including Google Analytics, Google Tag Manager, Meta Pixel, LinkedIn Insight Tag and other advertising or analytics platforms.

These tools help us understand website usage and improve our marketing.

Third Party Services

We may use trusted third-party providers including Google Workspace, Calendly, GoHighLevel, Meta, Google, YouTube, Vimeo, Stripe or other payment providers.

These providers have their own privacy policies.

Security

We take reasonable steps to protect your information using secure systems and industry-standard security practices.

However, no online transmission can ever be guaranteed completely secure.

Client Content

Any files, videos, logos, branding assets or information you provide remain your property.

We may use your assets for delivering agreed services and for promotional use unless otherwise agreed in writing.

Portfolio Use

Unless otherwise agreed in writing, PLab Productions may showcase completed work for promotional purposes including our website, social media, portfolio, presentations and award submissions.

If confidentiality is required, this can be agreed before production.

Access & Corrections

You may request access to the personal information we hold about you or ask us to correct inaccurate information.

Email: admin@plabproductions.com

Changes

We may update this Privacy Policy occasionally.

The latest version will always appear on this website.